WIM RAMPEN
With over 20 years of experience in customer strategy and development, Wim drives change and co-creates value with customers, leading organizations through complex transformations.
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Navigator: Consultant | Mentor | Speaker
"With over 20 years of experience in customer strategy and development, I have dedicated my career to leading marketing, positioning, and customer experience strategies that drive sustainable improvements. My expertise spans both B2C and B2B environments, primarily in roles that focus on service, sales, and marketing.
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I have worked in various sectors, including financial services, telecommunications, and retail, collaborating with both multinationals and medium-sized companies. I was part of corporate teams as well as the leader of a design-thinking agency.
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I believe in the power of organizations to act as forces for good, driving both technological and cultural advancements. My work emphasizes the importance of co-creating value with customers and fostering environments where innovation and customer-centricity thrive. As a leader, I help organizations navigate complex transformations, ensuring that strategic visions are effectively translated into actionable plans."
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